Corporate solutions
Case studies
Hotel
"hotel introduces own procurement strategy"
The challenge
Previously part of a multi-national corporation this well established, large hotel based in central London was taken into private ownership. The client needed the hotel to continue to trade while this transition took place. Consequently, the supply chain needed to be maintained but re-negotiated whilst ensuring there were no disruption to customers and no negative financial impact to the hotel.
Suppliers had been appointed locally but with poor purchasing protocols, this together with resistance to our involvement and major changes within the accounts team meant that there was very little information available regarding the current supply agreements.
The solution
Acquire met with each supplier and arranged for briefing sessions after which a full tendering exercise was competed. To complement the tendering exercise a secondary project was undertaken with the hotel’s finance team to implement our epsys e-procurement system.
The result
We managed the whole supplier review process and our findings were accepted and implemented with epsys being introduced to manage future supply agreements effectively. Our operational team are constantly reviewing the hotel’s performance and we have also undertaken detailed service reviews that challenged the day-to-day kitchen custom and practice. Our review recommendations have been implemented resulting in improvements in the menu and margin.
“Acquire give me the confidence to focus on the day to day operation safe in the knowledge that my suppliers are being managed effectively. With the introduction of e-procurement I have never understood the business of buying so deeply”
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Featured case study
HUGE savings without compromise
The Operations Manager of this large hotel and restaurant in Berkshire had found that his existing supply agreements were increasing in cost and he had also experienced a reduction in the quality of goods being delivered. Acquire were brought in to help.